Prescription Refill and Food Order Request Form

Prescription Refill and Food Order Form

Please use the form below to request a prescription refill or food item for your pet.

For prescription refills, please remember that 7 days' notice is required. We will do our best to fill your pet’s prescription faster than this, but special order medications, especially compounded medications, can take up to a week to arrive. Rush refills may be available, but only if the medication is in stock, and an additional rush fee will apply.

For food orders, some items need to be special ordered, so please wait for one of our team members to contact you and confirm that your pet’s food is available before coming in to the clinic to pick it up.

IMPORTANT: Please note that for new prescriptions and refills of some medications, one of our veterinarians will need to examine your pet and/or check updated labwork before dispensing. This confirms that the medication and dosage is appropriate for your pet’s current condition, and ensures that your pet is healthy enough to handle the potential side effects of some prescription medications.

One of our team members will contact you if we have any questions about your request, or to schedule an examination or monitoring labwork for your pet if needed. Otherwise, we will notify you when your pet's medication is ready for pickup.

If you would like immediate assistance, or to follow up on a previous request, please contact us by phone at 416-538-8387.

Owner’s Name*
First Last
Email*
Primary Phone*
Pet's Name*
Are you requesting a Medication or Food refill?
- Medication
- Food
Upload a picture of the Prescription or Food you would like refilled
You can upload a clear picture of the full prescription label or food package OR enter the Medication/Food name and Dose/Strength and Size below.
Medication or Food Name
Dose/Strength/Size
Quantity Requested*
How much, and how frequently, are you currently giving this medication to your pet?*
For your pet's safety we have to confirm this information before every refill.
How is your pet doing currently on this medication?*
How is your pet doing currently on this medication?*
How much medication do you have left?*
Please be aware that 7 days' notice is required for prescription refills, particularly for medications that need to be special-ordered (although we fill prescriptions sooner than this whenever possible). *If* a medication is in stock we may be able to process an urgent refill, but a rush fee will apply.
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Prescription Refill and Food Order Request Form

Prescription Refill and Food Order Form

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Prescription Refill and Food Order Request Form

Prescription Refill and Food Order Form

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